Contact Us


Frequently Asked Questions

Our address is 1 York Street, 2nd Floor, New York, NY 10013. Take the A,C, or E train and get off at the Canal Street stop. First look for 6th Avenue (Avenue of America) and York Street, then look for Saint John's Lane, which intersects York Street. Our entrance is on Saint John's Lane, not York Street.
Our office is open from Monday to Friday, 9AM to 5PM. Our emergency on-call system is activated during off hours and also during weekends.
Unfortunately, we do not accept private-pay. All of our services are funded by Medicaid.

We are contracted with New York City's Human Resource Administration and over twenty Managed Care Organizations and Managed Long Term Care organizations.

Entities Contracted with Us for Home Care Service

  • New York City Human Resource Administration / CASA
  • Managed Care Organizations and Managed Long Term Care:
    • Affinity Health
    • Agewell New York
    • Amida Care
    • Archcare Community Life
    • Centerlight Health
    • Centers Plan for Healthy Living
    • ElderPlan (Homefirst)
    • ElderServe Health (River Spring at Home)
    • Empire Blue Cross Blue Shield
    • Extended MLTC
    • Fidelis Care (except for CDPAP service)
    • Healthfirst
    • Emblem Health / HIP (Health Care Partner)
    • MetroPlus Health Plan
    • Montefiore
    • Partners Health Plan
    • Senior Health Partners
    • Senior Whole Health
    • United HealthCare
    • VillageCare Max
    • VNS of New York
We no longer conduct initial and bi-annual nursing visits for CDPAP cases.
Our agency nurse comes every 90 days to assess a home care recipient.
Home care worker and personal assistant are paid bi-weekly.
Yes, we are and we have always complied with wage parity.
Yes we do. The overtime rate is $22.50 per hour when a home care worker or personal assistants works over 40 hours per week.